← Browse all books

Unreasonable Hospitality

Will Guidara

Recommended by Seth Godin (2)

30th July 2025

It's tempting to go to an extreme. Unreasonable design standards, quality or hospitality are an effective way to gain share, delight customers and spread the word. To be unreasonable in service of your customers is a practice and a commitment.

Mostly unreasonable

Get Seth's recommendations in your inbox

Get a short email when new books are added (never more than once per month) based on Seth’s book recommendations. No spam, easy to unsubscribe.

By subscribing, you agree to receive these emails. We won't sell your email or abuse your trust.